Corona terms and conditions
You can book your stay with peace of mind: for all bookings made, you can change once. Check our Corona terms and conditions.
Please inform us at least 48 hours before your arrival date of your new dates and we will do the necessary.
Bookings without 'Flexible booking conditions':
If you want to change the length of your stay, you can do this up to 30 days before arrival. You can always book additional items and extend your stay based on availability. Changes and cancellations can always be booked by calling +32 (0)2 588 03 03.
- In case of changes at the same or cheaper rate, we will charge €25. In case of a cheaper rate, you will receive the remaining amount as a voucher.
- If you change to a more expensive rate / period, we will not charge any costs.
Bookings with 'Flexible booking conditions'
If you have added the option 'Flexible booking conditions' (€15/night):
Cancel: Cancel free of charge up to 2 days before arrival.
- Change once, free of charge, up to 2 days before arrival. You can also choose another destination or duration of stay.
- If you move your stay to a more expensive period, you will pay the difference.
Have you booked via a third party and would you like to change or cancel? Then contact your intermediary directly.
Cancellation is only possible if you have chosen the option 'Flexible booking conditions' (until recently option 'Cancellation').